Shipping policy

Thank you for visiting and shopping at AeroSpark Essentials! We are dedicated to bringing you high-quality daily essentials, clothing, and wellness products. Below are the terms and conditions that constitute our Shipping Policy.

1. Shipment Processing Time

All orders are processed within 2 to 5 business days. Orders are not processed, shipped, or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there is a significant delay in the shipment of your order, we will reach out to you via email.

2. Shipping Estimates & Delivery Windows

To ensure we can source the best essential products at competitive prices, we ship our inventory directly from our global manufacturing partners and fulfillment centers.

  • Estimated Delivery Time: 8 to 15 business days from the date of shipment.

  • Please note: Delivery times are estimates and can vary depending on your location, local customs processing, and courier speeds.

3. Multiple Packages / Split Shipments

Because we curate items across different categories (including apparel and wellness), your order may arrive in multiple packages. If you purchase more than one item, they may be fulfilled by different specialized warehouses and arrive at slightly different times. You will receive a separate tracking number for each package.

4. Shipment Confirmation & Order Tracking

You will receive a shipment confirmation email once your order has shipped, containing your tracking number(s). The tracking number will become active and show updates within 48 to 72 hours of receiving the email.

You can track your package directly through our website using our Order Tracking page or by logging into your Customer Account.

5. Customs, Duties, and Taxes

AeroSpark Essentials is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

6. Lost, Stolen, or Damaged Packages

If your package arrives damaged, please take photos immediately and contact us through our website's Contact Us page so we can assist you with a replacement or refund.

If your tracking information states that your package was delivered but you have not received it, please check with your local postal carrier or neighbors before contacting our support team.